From the 23rd-27th of May I've been here at the Sydney office with Frances, getting first hand experience with what really goes on behind the scenes at Eureco!
Waking up early Monday morning, I sprang up out of bed ready for the exciting day of work experience ahead! The weeks of anticipation had finally caught up with me and I was more than ready to head on over to the office. Grabbing a quick "wake up" coffee and hopping on the bus with a spring in my step, I made my way to the North Ryde office. With Frances at the bus stop ready to greet me, I already felt right at home in the Eureco team.
Frances and I took the quick two minute walk from the bus stop to the office and got straight to work. With online and wholesale orders coming in the night before, I had plenty to learn about the behind the scenes processes already!
Firt step was to create invoices for the orders. Frances taught me how to use the business accounting software in style that I could easily understand and I got it in one go! With processes such as recording the customers name and order number, and also recording payment etc. I was already experiencing and learning about an interesting element of the Eureco business. The next step was to wrap, pack and dispatch the orders. Frances taught me how to wrap the towels protectively and aesthetically to ensure quality arrival to the customer. We then took a drive over to the post office and sent the packages on their way to be loved by their new owner!
With a couple of boxes in the car, Francis then suprised me with a quick visit to one of Eureco's stockists Planet Commonwealth to drop off some orders to Ross, the owner. I really enjoyed being able to meet Ross and browse the style of furniture and homewares he sold including a vast variety of Eureco's Bamboo towels looking lovely on the shelf.
Once we finished up at Planet Commonwealth, Frances and I headed back over to the office for some late afternoon activities. Experiencing an almost crafty element of the business I spent my afternoon making some colour sample boards. These boards are given out to retailers to advertise Eureco's available colourways to the public if the store doesn't stock all colours. As well as for Eureco's retailers, the sample boards are also going to be used for the Organic Expo coming up, which Frances kindly invited me to! The expo is coming up in early August.
TuesdayWith another early wake up, I woke up excited for what jobs Frances had set up for me. First thing were some more orders that had come in, which I had completed in a few minutes now that I had the hang of it! As we wrapped the orders we noticed we were low on ribbon which I assumed was a complete disaster... However Frances, with her easy going attitude excitedly told me about the exquisite ribbon shop and I could tell this would be another busy day.
Frances and I headed over to the ribbon shop to check out some new colours and styles of ribbons. I have to say it was possibly the most stunning variety of ribbons I had ever seen, making it possibly a highlight of the week.
On our way back into the office we popped into the Bigfish studio where I met the lovely talented Eureco photographer Warwick! I stood there envying his high tech photography equipment while Frances and Warwick chatted away.
Next thing we were on the road again, heading back to the office to draft Eureco's next days blog. This was possibly the most time consuming, frustrating part of my week. Getting the layout completely right was very challenging for me, and I'm not lying when I say I was hopeless at it! After a long day I headed home, tired.Click here to read the blog!
I arrived at the office to a VERY excited Frances. "TODAY IS INTERNATIONAL TOWEL DAY" she told me excitedly! Wearing our towels, we got straight to work.
First step was to release our one day sale live up on the Eureco website. This was great for me, as I got to learn how to use website design software.
After Frances and I updated the website we sent out a newletter to all Eureco's suscribers to let them know about the sale. I also helped Frances release the blog.Click here to read our Towel Day blog!
As Frances is going on leave for the next two weeks, Marylin popped in to get updated on what's going on in the office. This was great, as I got to meet more people from the Eureco team!
The week was going so quickly and I felt as if I had so much more to learn! As I greeted Frances, I noticed another Eureco team member, Sophie, in the office and eagerly introduced myself!
I was put straight to work and began to organise the warehouse when suddenly, A SURPRISE VISIT from a teacher from my school! Mr. Little, my science teacher, had popped in to see how I was going and ask a few questions about what I was learning at Eureco. I eagerly told him how much I was enjoying it, and how disappointed I was that the week was almost over. With great feedback Mr. Little was on his way and the rest of my day was full of making colour sample boards and organising the warehouse! Wow was I tired!Friday
No way, the weeks all over! I arrived here this morning, eager to make the most of my final day at Eureco. Frances set me up with an assignment for me to write this blog. And here I am, at 4pm in the afternoon writing it! Having taken me all day, I've written and completed it, and am happier than ever!
I would like to thank Frances for having me here at the Eureco office and making me feel like part of the team. I have had a great experience, learning everything I need to know about the processes and elements of the business and I could not thank Frances enough for making this happen! I hope to come back to the Eureco team sometime in the future!Tahlia.